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Tag Archive for Terms and Agreement

Notification of Terms and Agreement Update – $5-10 off refund for returning customer

 in News

Greetings everyone. Fidelizer 7 is close to completion now and I expect to release it sometimes in this week. Today I’d like to announce changes in terms and agreement after launching Fidelizer 7 Upgrade program.

1. Purchased product license will be a single PC license. Customer may ask to transfer license to a new machine once.
2. You will receive a repository to download products and minor updates until major upgrade arrives.
3. Purchasing a new license of Fidelizer Plus/Pro will receive $5-10 off refund for returning customer.
4. You will receive 60-day free upgrade warranty if there’s major upgrade after your purchase within 60 days.
5. Refund of a product can only be done if the product fails to work after all support and troubleshooting.

I mentioned before that I’ll do something about compensation for returning customer who wants to buy a new license. Now you will receive refund for any additional license at $5 for Fidelizer Plus and $10 for Fidelizer Pro.

I sent refund to all returning customers after 8th February 2016 and hope these changes will be more beneficial to everyone.

Regards.
Windows X

Notification of Terms and Agreement Update

 in News

Tonight I did a review on website and found Terms and Agreement are long and inconsistently wrapped. So I decided to revise the context again for the ease of reading and understanding as below:

1. Purchased product shall be used only on the machine that generated fidelizer.key. It will not work on any other machine.
2. Customer may ask to transfer license to a new machine once. Any further request will be regarded as another purchase.
3. A purchased product license will be a single PC license. A discount can be negotiated on higher volumes.
4. You will receive a repository to download products and minor updates when new version arrives.
5. Upgrading to a more advanced version like from “Plus” to “Pro” will pay $30 more instead of $69.95.
6. Upgrading to a new major version costs about 30% of product’s price for both single and multiple licenses purchased.
7. Refund of a product can only be done if the product fails to work after all support and troubleshooting.

Some people who bought more than one license asked me about upgrading cost in future and I’d like to make it clear here that it’ll be 30% of product’s price. No matter how many licenses you have, you’ll pay only for one to upgrade.

Regards,
Windows X