I received inquiries form some clients since last month about ordering Fidelizer products from Highend-AudioPC but didn’t receive any response. I tried to reach out to staff for updates about order but no message was sent back to my email or inbox in online communities.
Phil is a great friend and our last exchange was on 10th May talking about how Munich got cancelled again and he was looking forward to visit Munich in September 2021 and also covid situations. It saddens me to make a decision like this it’s been 1 month already since I last heard from him.
So, I’d like to clarify that Highend-AudioPC doesn’t have active staff to respond to orders and all transactions purchased there are not forwarded to respective manufacturers yet. As a result, I’ve removed Highend-AudioPC from authorized distributor until they can resume their business.
I apologize to all customers who ordered Fidelizer products from Highend-AudioPC and still haven’t received items and I’ll do my best to get in touch with them to resolve these issues in anyway I can. You may consider cancelling order and claim your refund too if it’s still within refund period.
I hope Phil and his family is still safe and sound during covid situation. It’s unusual for him to disappear suddenly without notice and I hope to hear back from him in good health.