Here’s another feedback today from Fidelizer Nimitra+Nikola customer in Australia. He shared his heartfelt feedback in the StereoNET’s forum thread below.
Fidelizer Nimitra Audio Server – What’s going on here?
Hi guys.
I wanted to jump in here as a customer of Nimitra.Firstly I have to say the product is top shelf. I have never heard my system sound so good and am thoroughly enjoying the benefits of this device. In fact I have sold a Sony HAPZ1ES player that retailed for $3k aud, it’s that good.
Now let me share a story. When nimitra arrived I had a problem with my DACs USB drive. The service I was provided by Keetakawee was second to none. Not just in the audio world, but in general.
The dac was so problematic but he literally spent countless hours trying to fix it and rectify it. His Skype and teamviewer service was excellent.
He even went as far as to send me another nimitra and his power supply (Nikola) in case the problem lies with the nimitra. My dealer for the dac assured me that it was 100% the dacs fault and the nimitra was in perfect working condition He came to mine and fixed the dac with custom usb drivers and nimitra has worked flawlessly ever since.
I sent back the replacement nimitra fully in tact and actually bought his custom power supply it was so impressive. He even sent me the power supply without me having to pay for it to test it out. He fully trusted me to pay for the device after the fact. He is just a pleasure to deal with.
I truly believe he spent more time with me than what he would have made on my sale personally, in terms of man power after sales support. He never complained and was always responsive and extremely helpful. He is a credit to the industry and he has the products to match. In short my source now is one of the strongest parts of my system. Based on external reviews, this compares favourably to aurender devices and sotm devices that are way more expensive.
The best thing about this device is its truly an audiophile sounding device with the flexibility of a pc with the simplicity of a standalone streamer. I hated the idea of using a pc to run my music but all I do is press the on button and the system loads quickly and I am off and running with my connected usb device or upnp device. Roon runs perfect but you can use jriver or any other remote to run your library. I just liked roon as it sorted my library the best and looks and feels the best to me.
The best part of this is hard drives tend to die in streamers so this flexibility eliminates this because ejf mine does I just replace the hard drive and the nimitra stays in tact.
I would recommend this product and this service to anyone. While this review sounds over the top I can assure you it’s all true. I have been a lurker in stereo net for a while but I had to say something here. Just. A music lover in Sydney with a good experience to share.
Either way it’s worth the money any day of the week. Check out his power supply Nikola as well as it Really rounds it off.
Any questions please let me know.
It was my first time receiving such warm feedback from situation like this. It moved me to tears…